Privacy Policy
DO WE COLLECT YOUR INFORMATION? Yes, when you place an order on the site, contact us for a service, respond to a survey or communication such as an e-mail, or participate in another site feature: we imply that you consent to our collection of information such as your name, email address, billing or mailing address, phone number and credit or debit card information to satisfy your transactions. You may, however, visit our site anonymously. We may also collect information about gift recipients in the event that you are gifting a service or purchasing an e-gift card, so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them. HOW DO WE USE INFORMATION? We may use the information we collect from you when you purchase products or contact us about a service in the following ways: To allow us to better service you in responding to your customer service questions or requests, To allow us to reach you for any scheduled plant maintenance service appointments or wellness workshops, To quickly process your merchandise orders and transactions, To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. HOW DO WE PROTECT YOUR INFORMATION & DO WE SELL IT? We strive to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We use a secure server and all sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. We do not sell your information to outside parties. This does not include a limited number of trusted third parties who assist us in conducting our business, providing you service, or operating our website, as long as those parties agree to maintaining the same confidentiality. DO WE USE "COOKIES"? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. It is possible to switch off cookies by changing your browser preferences. For more information on how to switch off cookies on your device, please visit the support website for your browser. Turning cookies off may result in a loss of functionality when using our website. We may also partner with third parties in order to serve future advertising based on your usage of this site. This information is anonymous and aggregated. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. CHANGES TO OUR POLICY This policy was last updated on 3/23/23. If we decide to further change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. ONLINE POLICY ONLY This online privacy policy applies only to information collected through our website and not to information collected offline. TERMS + CONDITIONS Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. YOUR CONSENT By using our site, you consent to our privacy policy.